BUSINESS PROFILE
GENERAL BUSINESS INFORMATION
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Business Name: |
Jordan Collision Repair |
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Owners Names: |
JORDAN FORD - Marc Cross, Mike Trompeter |
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Collision Center Manager: |
Paul Beckwith |
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Business Address: |
13850 Judson Road
San Antonio, TX 78233 |
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Phone Number: |
(210) 637-1037 |
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Fax Number: |
(210) 637-1857 |
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Website Address: |
jordanford.com |
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E-Mail (Body Shop): |
pbeckwith@JordanCollision.com |
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Areas Serviced: |
San Antonio and Surrounding Areas |
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Days and Hours of Operation:
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Monday through Friday
7:00 a.m. to 6:00 p.m.
Saturday
8:00 a.m. to 1:00 p.m. |
BODY SHOP PERSONNEL
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1 FACILITY MANAGER
2 CUSTOMER SERVICE REPRESENTATIVES
4 COLLISION REPAIR APPRAISERS
1 PRODUCTION MANAGER
9 COLLISION REPAIR TECHNICIANS
2 REFINISH TECHNICIANS
4 PREP TECHNICIANS
1 TRIM TECHNICIAN
2 PARTS MANAGERS
2 PORTERS
4 DETAIL/BUFF PERSONNEL
1 SECURITY GUARD
1 MECHANICAL SERVICE TECHNICIAN
34 TOTAL EMPLOYEES |
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I-Car Gold Certified
Ford Master Certified
I-Car Welding Certified
Caroliner Certification
Spies Hecker Refinishing Cert.
Dupont Paint Certified |
FACILITY INFORMATION
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Square Footage: |
36,000 |
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Customer Parking Spaces: |
20 |
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Handicapped Parking Spaces: |
16 |
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Handicapped Accessibility: |
Yes | | |
CUSTOMER RECEPTION AND WAITING AREA
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Feature |
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Air Conditioning |
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Bathrooms |
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Seating |
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Telephone |
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Handicapped Access | | |
FACILITIES AND ITEMS AVAILABLE TO INSURANCE APPRAISERS
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3 Work Areas
Desk, Phone, Fax, Internet Access |
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Reference Materials
Mitchell Guides, NADA Books |
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Imaging Systems Utilized
Pathways Digital Imaging ADP Photolink |
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CURRENT INSURANCE COMPANIES WE HAVE A DIRECT REPAIR PROGRAM AGREEMENT WITH
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FARMERS
GEICO
ALLSTATE
STATE FARM
LIBERTY MUTUAL
METROPOLITAN
PROGRESSIVE |
WARRANTIES
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Jordan Collision Repair provides a limited warranty on collision related repairs. The warranty is valid as long as the customer owns the vehicle. The warranty covers the following work performed by Jordan Collision Repair. |
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• Lifetime Warranty on workmanship for body and metal repair.
• Lifetime Warranty against defects and product failures of the vehicle finish.
* Certain conditions apply for the Lifetime Warranty on the Finish.
• Lifetime Warranty on workmanship for mechanical repairs.
• 12 months or 12,000 miles on parts per the manufacturers written warranty.
* Sheet Metal Warranties Vary from Manufacturer to Manufacturer. |
COMPUTER SYSTEM INFORMATION
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Computer Brand Name: |
Dell |
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Years in Use: |
2 months |
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Number of Computer Stations: |
9 |
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Internet Access: |
9 |
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Estimating System Software: |
ADP, Pathways |
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Management System Software: |
Rome |
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Operating System: |
Rome and UCS |
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Dedicated Phone Line for Computer: |
Yes |
PRODUCTION INFORMATION
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Percentage of Business Collision Repair: |
90% |
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Average Number of Collision Repairs Per Month: |
250 |
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Average Collision Repair Order: |
$1,300 |
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Average Cycle Time for Collision Repairs: |
10 days |
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Customer Satisfaction Rating: |
90%+ |
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Percent Capacity Available for Collision Repairs: |
60% |
FACILITY INFORMATION
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NUMBER OF WORK AREAS (BAYS) |
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17 BAYS METAL/BODY
8 BAYS PAINT
3 BAYS MECHANICAL | | |
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BOOTH TYPES
DeVilbiss 215VTL AUSZ 53.18
Down Draft (4) Installed 1987 | |
FACILITY INFORMATION
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UNIBODY FRAME EQUIPMENT |
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FRAME EQUIPMENT TYPES
Caroliner Bench Rack
Installed 1998
Caroliner Bench Rack
Installed 1990
Chief EZ Liner II
Installed 1990 | | |
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FACILITY INFORMATION
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ALIGNMENT RACK |
2-POST LIFT |
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2ND LIFT |
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ADDITIONAL FACILITY INFORMATION
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Welding Equipment: |
1 Miller 250 (1990)
3 Miller 130xp (1991)
3 Snap On Auto AR 150-250 (1999)
1 Miller 15050 Aluminum Welder (2004) |
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Freon Recovery System: |
1 Robin Air |
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Car Hoist: |
3 Amco, Rotary |
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Alignment Equipment: |
Hunter |
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Security System: |
Guard on duty during non-operating hours |
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Secure Outside Storage: |
Yes. Fenced completely around |
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TOWING INFORMATION
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Free Roadside Assistance (Towing): |
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• Ford- 3 Years/36,000 Miles
• Lincoln- 4 Years/48,000 Miles |
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Towing Company Affiliations: |
Texas Towing
Todd’s Towing
Carvajal Towing |
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Average Cost of Tow or Flat Rate: |
$ 65.00 |
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Percentage Mark Up: |
0% | |
RENTAL CAR INFORMATION
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Companies We Have Affiliations: |
Enterprise Hertz | |
DIRECTIONS TO JORDAN COLLISION REPAIR
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1 MILE WEST OF IH35N ON JUDSON ROAD LOCATED ON THE RIGHT |
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Jordan Ford Collision Center
The Jordan Ford, works tirelessly to ensure that we offer the exceptional service, selection and pricing that keep our customers the most satisfied car buyers in the San Antonio area.
At our Jordan Ford collision center, San Antonio repair enjoys a higher level of expertise and attention -- full-service repair, top quality detailing, financing, specialty and, most important, customer care. Our highly skilled technicians are not just here to repair your car, but to meet your needs here in TX. Collision center, Jordan Ford, offers you a wide range of services for a wide selection of cars -- domestic cars and foreign motors; commercial vehicles and exotic vehicles -- because our real mission is to find a way to satisfy you.
Satisfaction for any San Antonio collision center begins with expert car repair. We handle accidents of all types, involving body work or cosmetic, for dealerships and clients throughout the area of San Antonio. Jordan Ford can patch up the bent bumper on your F-150. Jordan Ford will handle the dented door and stuck window on your Honda Accord. Whether you're a Ford-150 truck driver or a Ranger owner, we'll work to get your car back in shape.
Texas Insurance--we've seen them all, San Antonio drivers, and we're confident we can work with yours. Jordan Ford has worked with a range of TX insurance companies -- big insurance firms, small insurance companies -- especially the insurance San Antonio, Boerne and San Marcos enjoy, so if your repairs are covered, you're in luck! We also do specialty, custom and no-coverage work for clients, so if you intend to pay outside of insurance, that's not a problem. We can work to suit payment to your needs and deliver you the collision center repairs that you want.
Jordan Ford will work to give you the work you want, too. Jordan Ford Collision Center Full-Service Repair's qualified technicians can handle paint, complete detailing, frame measuring, liner frame rack and much, much more. Towing and car rental can also be arranged. Ask about warranty and guarantees that apply to you. And all of our Texas collision center staff will strive to deliver their best collision center work in a timely and considerate manner. That's why we have the close relationship with the major San Antonio insurance companies that we do.
Jordan Ford Collision Center Full-Service Repair offers Seguin, Boerne and throughout the greater San Antonio some of the best replacement parts, affordable current equipment and quality late model parts. We pride ourselves on inspecting these parts personally, through our staff of skilled technicians. We have parts for San Antonio Ford, commercial vehicles and more. If you are just a discerning auto part buyer or an automotive restoration veteran, amateur or professional, come by to see our selection of used car parts.
San Antonio Jordan Ford is your first and best choice for a TX collision center. Collision Center Full-Service Repair's decades of technician expertise and timeless dedication to courtesy, consideration and care for our customers make us the full-service collision center San Antonio most trust. Whether you're fixing your car or detailing to make it just right, Jordan Ford San Antonio will earn your business and help perfect your car. Most of all, we hope to win your loyalty.
Jordan Ford
13010 IH 35 N.
San Antonio, Texas 78233
(210) 653-3673
